Frequently Asked Questions

Q.    How much is shipping?

A.    Box weight up to 1 lb is $6.50 for Priority Mail with confirmation; over 1 lb is our cost plus $1 handling for United States.  Other countries we will have to check with the cost at the post office.


Q.    Do you have a holster to fit MY phone?

A.    We make different sizes. Tell us the height, width, and depth and we will send you one that fits.


Q.    When ordering a dog collar, what do I measure -- the old collar or the neck?

A.    It is ideal to measure the old collar, only to the hole the dog is presently using. Or measure the neck. Do not add any extra, because we will add the extra inches to make it work. Do tell us if the dog is still growing, but in any case, we always give you extra holes on either side of the measurement anyway, so don't worry about extra. Just give us an accurate measurement.


Q.    What should my dog's ID plate say?

A.    A good phone number is the most important thing, and perhaps the owner's name, Some people prefer the dog's name, instead. It's usually unnecessary to include an address, since no one mails a dog back.


Q.    What do I get when I have a saddle cleaned and oiled?

A.    We take it as apart as we can get it, inspect it, wash it, oil it, put it back together and dress it with a finish coat. We hope you'll be amazed at how nice it looks when it's done.


Q.    How much does it cost to have a saddle repaired?

A.    A side from the obvious problem of exactly what's wrong with it, every saddle presents it's own problems of how to get apart & back together again. I need to see the saddle to safely give an estimate. Most repair jobs are like that.


Q.    Do you repair leather garments?

A.    No. We don't do garments.


Q.    Can you put a fancy design with lettering in leather for me?

A.    Sorry, but we don't do tooling.

 
     
   
3505 Harrison Ave Cincinnati, OH 45211
(513) 481-9900 (800) 230-7992

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